Privacy Policy

 

Effective Date: [1-jan-2025]

 

Welcome to [Driven X] ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

 

1. Information We Collect

 

We collect the following types of information when you use our app:

 

a. Personal Information

 

Name

 

Contact details ([email protected], +962 7 9148 7778)

 

Payment information (processed securely through third-party payment gateways)

 

Profile photo (optional)

 

b. Service-Related Information

 

Booking details (time, date, location, and service type)

 

Real-time tracking information

 

Service provider details

 

Ratings and reviews

 

c. Device and Usage Information

 

IP address

 

Device model and OS

 

App usage data

 

Location data (for service request fulfillment and tracking)

 

2. How We Use Your Information

 

We use the collected information to:

 

Provide instant and scheduled service requests

 

Facilitate real-time tracking of booking status and service providers

 

Process payments securely

 

Enhance user experience through personalized features

 

Improve our services based on analytics and feedback

 

Ensure security and prevent fraud

 

Comply with legal obligations

 

3. How We Share Your Information

 

We do not sell or rent your personal data. However, we may share it with:

 

Service Providers: To fulfill service requests and enable tracking

 

Payment Processors: To securely handle transactions

 

Legal Authorities: If required by law or to protect our rights

 

Business Partners: For marketing and service improvements (with user consent)

 

4. Data Security

 

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we encourage users to take precautions.

 

5. Your Rights and Choices

 

You have the following rights regarding your data:

 

Access & Correction: Review and update your personal details

 

Deletion: Request account deletion and data removal

 

Opt-out: Manage communication preferences and notifications

 

Location Tracking: Enable/disable location access via device settings

 

6. Account and Data Deletion

 

You can delete your account through the app, by clicking on “Delete Account” button in your account page.

 

7. Cookies and Tracking Technologies

 

We use cookies and analytics tools to enhance functionality and improve user experience. You can control cookie preferences via your browser settings.

 

8. Third-Party Links

 

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

 

9. Changes to This Privacy Policy

 

We may update this policy periodically. Any changes will be posted in the app, and continued use of our services after changes take effect constitutes acceptance of the updated policy.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

[Driven X] [[email protected]][Qatar , Doha ][+962 7 9148 7778]

 

By using our services, you agree to this Privacy Policy.