Terms and Conditions

 

Effective Date: [1-JAN-2025]Welcome to Driven X ("we," "our," "us"). These Terms and Conditions govern your use of our application and services. By using Driven X, you agree to abide by these terms.

 

1. Acceptance of Terms

 

By accessing or using Driven X, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use the app.

 

2. Services Provided

 

Driven X offers:

 

Instant and scheduled service requests for car-related services

 

Real-time tracking of booking status and service providers

 

Secure payment gateways for transactions

 

User ratings and review features

 

3. User Registration and Account

 

Users must create an account to access services.

 

You are responsible for maintaining the confidentiality of your account details.

 

Any unauthorized use of your account must be reported immediately.

 

We reserve the right to suspend or terminate accounts violating these terms.

 

4. Service Booking and Payments

 

Service bookings are subject to availability.

 

Users agree to provide accurate details when making service requests.

 

Payments must be made via our secure third-party payment gateways.

 

Cancellations and refunds are subject to our refund policy.

 

5. User Responsibilities

 

Users must provide accurate and truthful information.

 

Users shall not misuse or exploit any feature of Driven X.

 

Harassment, fraudulent activities, or abuse of service providers is strictly prohibited.

 

6. Service Providers

 

Service providers listed on Driven X are independent contractors.

 

We are not liable for the actions, conduct, or performance of service providers.

 

Users are encouraged to review and rate service providers based on their experience.

 

7. Real-Time Tracking

 

Driven X provides real-time tracking for service requests.

 

Location tracking is enabled only with user consent.

 

We do not store location data beyond what is necessary for service fulfillment.

 

8. Cancellation and Refund Policy

 

Users may cancel bookings within a specified timeframe, subject to cancellation fees.

 

Refund eligibility is determined based on the service status and provider policies.

 

9. Limitation of Liability

 

Driven X is provided "as is" without warranties of any kind.

 

We are not responsible for delays, service disruptions, or third-party service failures.

 

Our liability is limited to the extent permitted by applicable laws.

 

10. Intellectual Property Rights

 

Driven X and its content (logos, software, trademarks) are our intellectual property.

 

Users may not copy, distribute, or reproduce any part of the app without permission.

 

11. Termination of Services

 

We reserve the right to terminate user accounts for violations of these terms.

 

Users may delete their accounts at any time, subject to data retention policies.

 

12. Changes to Terms and Conditions

 

We may update these terms from time to time.

 

Continued use of the app after changes implies acceptance of the updated terms.

 

13. Governing Law

 

These Terms and Conditions are governed by the laws of [QATAR].

 

Any disputes shall be resolved through arbitration or legal proceedings in [QATAR].

 

14. Contact Information

 

If you have any questions or concerns, contact us at:

 

Driven X[[email protected]][Qatar , Doha][+962 7 9148 7778]

 

By using Driven X, you agree to these Terms and Conditions.